Customer Service Executive/Trainee
Dhaka,
Bangladesh
We are looking for enthusiastic and customer-focused Customer Service Executive and Trainee who can communicate fluently in English to join our dynamic support team. The ideal candidates will assist in providing exceptional customer service to clients in the UK, ensuring professional communication, accurate information, and timely issue resolution.
Responsibilities
- Handle inbound and outbound calls.
- Communicate clearly in English.
- Record and update customer details.
- Follow scripts and maintain confidentiality.
- Support team goals and training
Must Have
- Excellent English communication skills.
- Minimum two years’ relevant experience.
- Able to work independently, lead.
- Strong listening and problem-solving.
- Positive, punctual, and professional
Nice to have
- Sylheti language proficiency preferred.
- Bachelors Degree
- O Levels and A Levels
- Basic computer and typing skills.
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
Our Product
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Perks
A full-time position
Attractive salary package.
Trainings
12 days / year, including
6 of your choice.
Sport Activity
Play any sport with colleagues,
the bill is covered.
Eat & Drink
Fruit, coffee and
snacks provided.
